Medical Billing & Coding Services for Maryland Providers
Medical Billing in Maryland for Providers & Practices
Our medical billing & coding services are provided to practicing providers and groups in Maryland by utilizing the latest in information transfer technology!
The medical billing company you choose to handle your medical billing and management functions should be experts at what they do, and more importantly, experts at increasing provider revenue… not just a company that is close to your practice in Maryland, but someone who genuinely cares about you, your revenue and your practice.
With successful and satisfied clients all over the United States… the medical billing company that most successful Maryland Providers choose is Outsource Management Group, LLC.
Maryland’s Medicare Part B Services Carrier Contractor is Novitas. Novitas has a user friendly provider portal that allows providers and staff to easily navigate inside the portal to find just the right information they are searching for.
Within Maryland’s Medicare Part B Provider home page you will find a section called Part B Alerts, News, and Bulletins. This is a resourceful area that providers can utilize
quickly to see if there are any changes or updates that may occur that would affect a providers submitted claims. As an example, under this heading of Part B Alerts, News and Bulletins, there are two sections that providers should regularly check which are titled System Alerts and Information Alerts. These sections provide a quick link to find out about any important changes that may affect the practice.
On December 3rd, 2012, Novitiates issued an informational alert to providers that, Novitas Solutions is aware that providers and providers staff are experiencing excessive wait times when attempting to reach a customer service representative. Novitas is continuing to work with urgency to improve the level of service being provided in response to a material increase in inquiry volume and customer service representative average handle time due to higher than historical planned volumes.
Novitas has initiated many actions to reduce the wait time for a customer service representative including deployment of additional staff, system and process enhancements, modified staff schedules, etc. Novitas is continuing to educate new customers on the Novitas call flow design and IVR in an attempt to reduce the learning curve associated with their single toll-free line solution. If you believe your office or provider association could benefit from IVR or call flow training, they are requesting that providers complete the request for Education Form.
Maryland’s Medicare Part B Carrier, Novitas, also offers some helpful hints to assist providers and provider’s staff to obtain needed information. Novitas suggests that providers and providers staff utilize all available self service tools to obtain information that is needed. It is also a good idea to review thoroughly the inquiry guides, IVR user guides and conversion tools, and the call flow quick reference sheets in the customer service center to familiarize yourself with information required for their call routing and IVR solution and selection of the appropriate inquiry.
Maryland’s Novitas Part B Carrier Website has many informative links and tools to help providers get quicker answers and solutions to their questions.
Partner with the leading medical billing firm & increase your revenue now!
By utilizing our medical billing for Maryland physicians you are taking the first step to increasing your revenue. As your business partner, we become a seamless part of the daily function and overall financial health of your practice. We take great pride in continually verifying that our Maryland providers are being reimbursed for everything they deserve. Contact us today if you’re working long, hard hours and tired of needing more revenue. We will become your partner and guide you to a better bottom line!