Archive for the Week of August 17, 2017
Archive for the Week of August 17, 2017
Welcome to the medical billing blog archive for the week of August 17, 2017.
Here you will find links to every article added to the Outsource Management Group web site during the week of August 17, 2017.
You can browse this week's archives by clicking the "More" button from any of the excerpts below.
RCM tip: Meetings can enhance AR staff productivity
Meetings with individual accounts receivable staff can be a valuable tool to improve revenue cycle management performance, according to Susan Eilman, senior healthcare consultant at Wellesley, Mass.-based Hayes Management Consulting. Ms. Eilman shared the following tip with Becker’s Hospital Review. “Not every member of your staff performs the same. Employees fall into low, medium and high performance levels and from my experience, holding one-on-one meetings with each accounts receivable staff member allows you to understand what issues they experience daily, provide development tools for them to reach to a higher level, and set goals to enhance productivity. Listening is the best tool to discovering issues you may not have known …
Documenting in Your EHR While Focusing on the Patient
Mott Blair, a Wallace, N.C.-based family physician, doesn’t get distracted by the EHR in the patient exam room. That’s because he keeps it in the hallway, right outside the exam room. He uses an old-fashioned clipboard and paper to take notes during patient visits. “I do all my work face-to-face with patients. I maintain that eye contact, and I always listen,” he says. This work flow has been intentional on Blair’s part, since he’s witnessed many physicians “caught up” entering data and not focusing their attention on patients. His patient’s experience starts with a nurse at the practice capturing their vitals, chief complaint, and current medications and documenting those details …
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