All Articles Written by Melissa Clark, CCS-P, RT

All Articles Written by Melissa Clark, CCS-P, RT - President and CEO

Welcome to the archived list of all medical billing articles written and posted to the site by our Chief Executive Officer, Melissa Clark, CCS-P, RT.

All articles are listed below and categorized by date, newest to oldest. Click any article link below to read the entire article.

Do you study the competition of your practice?

No matter how new or old your medical practice is, it is important to identify your competitors and evaluate their strategies to determine their strengths and weaknesses relative to those of your own. Understanding the competition is a crucial business activity for any physician owner. Some practices hire professionals to track competitors and assess the competitive landscape on a regular basis. But it doesn’t always have to be a complicated, time-consuming, and expensive process—particularly given the new wealth of data that can be assembled using the internet. By investing even a small amount of time, physician practices of any size can develop a framework for making competitive assessments, gather intelligence

Authored By: Melissa on May 23rd, 2018 | No Comments

Collaboration Can Aid EHR Use and Adoption in Behavioral Health

Perceived ease of EHR use and perceived usefulness of the technology itself are driving factors toward EHR adoption with physicians in behavioral health, according to a recent study. However, there is still resistance to EHR adoption within behavioral health, which could be eased through greater collaboration. Working collaboratively to mitigate concerns about workflow burden can help improve attitudes toward EHR use, explained a study published in AHIMA’s Perspectives in Health Information Management. Additionally, collaboration can “demonstrate the value of EHRs to improve professional practice, efficiency, safety, effectiveness, and patient outcomes.” “Despite the advances in and wide availability of health information technology, many behavioral healthcare clinicians have not adopted EHRs,” wrote

Authored By: Melissa on April 27th, 2018 | No Comments

RCM tip: Consider Revenue Cycle Outsourcing

Outsourcing the revenue cycle management process can prove beneficial for healthcare organizations, according to Joel Gleason, senior vice president and global market head of the provider segment at Cognizant. Mr. Gleason shared the following tip with Becker’s Hospital Review. “For hospitals and standalone healthcare providers, it’s all about delivering top-quality care, not necessarily managing the revenue cycle. Collecting payment is crucial to success. But chances are it’s not a core competency. “In fact, 57 percent of businesses outsource because it allows them to concentrate on what they’re good at, according to Deloitte. Focusing on the core business is the second most popular reason to outsource, just two percentage points behind

Authored By: Melissa on April 17th, 2018 | No Comments

RCM tip: Reduce costs through patient blood management

Hospitals and health systems should focus on patient blood management to improve quality and reduce costs, according to Joseph Thomas, BSN, RN, national director, clinical optimization for Accumen. Mr. Thomas shared the following tip with Becker’s Hospital Review. “Comprehensive patient blood management programs are an essential part of enterprise-wide strategic initiatives and are proven to reduce the utilization of blood by up to 60 percent with improved clinical outcomes. This is consistent with a strategic vision of enhancing innovation in patient care at a lower cost as healthcare initiatives drive value-based care and population health management. “A critical component of accelerated success and sustainability is establishing a strong clinical infrastructure

Authored By: Melissa on April 12th, 2018 | No Comments

Choosing an EHR for its Usability

“The usability of the system is probably the most important factor in making an informed choice of which EHR to use for your practice. Most every bit of software says that it is easy to use, but how can you choose an EHR that is actually usable? We recommend choosing an EHR that is ONC certified. The MU2 certification program required that EHR vendors have a user-centered design approach, and submit a summative usability evaluation as part of their §170.314(g)(3) Safety-enhanced design certification submission. These usability documents are made available to the public on the CHPL site. Look at the published usability document for the EHR that you are considering.

Authored By: Melissa on April 2nd, 2018 | No Comments

Do you study the competition of your practice?

No matter how new or old your medical practice is, it is important to identify your competitors and evaluate their strategies to determine their strengths and weaknesses relative to those of your own. Understanding the competition is a crucial business activity for any physician owner. Some practices hire professionals to track competitors and assess the competitive landscape on a regular basis. But it doesn’t always have to be a complicated, time-consuming, and expensive process—particularly given the new wealth of data that can be assembled using the internet. By investing even a small amount of time, physician practices of any size can develop a framework for making competitive assessments, gather intelligence

Mentioned By: Melissa on May 23rd, 2018 | No Comments

Collaboration Can Aid EHR Use and Adoption in Behavioral Health

Perceived ease of EHR use and perceived usefulness of the technology itself are driving factors toward EHR adoption with physicians in behavioral health, according to a recent study. However, there is still resistance to EHR adoption within behavioral health, which could be eased through greater collaboration. Working collaboratively to mitigate concerns about workflow burden can help improve attitudes toward EHR use, explained a study published in AHIMA’s Perspectives in Health Information Management. Additionally, collaboration can “demonstrate the value of EHRs to improve professional practice, efficiency, safety, effectiveness, and patient outcomes.” “Despite the advances in and wide availability of health information technology, many behavioral healthcare clinicians have not adopted EHRs,” wrote

Mentioned By: Melissa on April 27th, 2018 | No Comments

RCM tip: Consider Revenue Cycle Outsourcing

Outsourcing the revenue cycle management process can prove beneficial for healthcare organizations, according to Joel Gleason, senior vice president and global market head of the provider segment at Cognizant. Mr. Gleason shared the following tip with Becker’s Hospital Review. “For hospitals and standalone healthcare providers, it’s all about delivering top-quality care, not necessarily managing the revenue cycle. Collecting payment is crucial to success. But chances are it’s not a core competency. “In fact, 57 percent of businesses outsource because it allows them to concentrate on what they’re good at, according to Deloitte. Focusing on the core business is the second most popular reason to outsource, just two percentage points behind

Mentioned By: Melissa on April 17th, 2018 | No Comments

RCM tip: Reduce costs through patient blood management

Hospitals and health systems should focus on patient blood management to improve quality and reduce costs, according to Joseph Thomas, BSN, RN, national director, clinical optimization for Accumen. Mr. Thomas shared the following tip with Becker’s Hospital Review. “Comprehensive patient blood management programs are an essential part of enterprise-wide strategic initiatives and are proven to reduce the utilization of blood by up to 60 percent with improved clinical outcomes. This is consistent with a strategic vision of enhancing innovation in patient care at a lower cost as healthcare initiatives drive value-based care and population health management. “A critical component of accelerated success and sustainability is establishing a strong clinical infrastructure

Mentioned By: Melissa on April 12th, 2018 | No Comments

Choosing an EHR for its Usability

“The usability of the system is probably the most important factor in making an informed choice of which EHR to use for your practice. Most every bit of software says that it is easy to use, but how can you choose an EHR that is actually usable? We recommend choosing an EHR that is ONC certified. The MU2 certification program required that EHR vendors have a user-centered design approach, and submit a summative usability evaluation as part of their §170.314(g)(3) Safety-enhanced design certification submission. These usability documents are made available to the public on the CHPL site. Look at the published usability document for the EHR that you are considering.

Mentioned By: Melissa on April 2nd, 2018 | No Comments