Medical Billing Blog: All Articles Mentioned by Melissa Clark

Archive of All Articles Mentioned by Melissa Clark

This is the archive containing links to all articles mentioned by our CEO Melissa Clark in the blog.

Click any of the article links below to read Melissa's entire synopsis or browse another section to the right to read articles on another subject.

RCM tip: Meetings can enhance AR staff productivity

Meetings with individual accounts receivable staff can be a valuable tool to improve revenue cycle management performance, according to Susan Eilman, senior healthcare consultant at Wellesley, Mass.-based Hayes Management Consulting. Ms. Eilman shared the following tip with Becker’s Hospital Review. “Not every member of your staff performs the same. Employees fall into low, medium and high performance levels and from my experience, holding one-on-one meetings with each accounts receivable staff member allows you to understand what issues they experience daily, provide development tools for them to reach to a higher level, and set goals to enhance productivity. Listening is the best tool to discovering issues you may not have known

By: Melissa Clark, CCS-P, RT - CEO
No Comments

Documenting in Your EHR While Focusing on the Patient

Mott Blair, a Wallace, N.C.-based family physician, doesn’t get distracted by the EHR in the patient exam room. That’s because he keeps it in the hallway, right outside the exam room. He uses an old-fashioned clipboard and paper to take notes during patient visits. “I do all my work face-to-face with patients. I maintain that eye contact, and I always listen,” he says. This work flow has been intentional on Blair’s part, since he’s witnessed many physicians “caught up” entering data and not focusing their attention on patients. His patient’s experience starts with a nurse at the practice capturing their vitals, chief complaint, and current medications and documenting those details

By: Melissa Clark, CCS-P, RT - CEO
No Comments

Indiana Makes Top 5 States for EHR Adoption

A recent report by the Center for Data Innovation ranked each state based on its rate of EHR adoption and provided recommendations on how policymakers can enable more efficient data use. Data innovation—specifically in the healthcare industry—is imperative to fostering improvements across the care continuum. Researchers at the Center for Data Innovation stated data insights using EHR technology for preventive care and better clinical decision making could cut costs across the industry by up to $450 billion. States were evaluated and ranked for their level of EHR adoption and use according to the availability of high value data sets, development of useful technologies, and proliferation of human and business capital

By: Melissa Clark, CCS-P, RT - CEO
No Comments

EHR Use Nearly Same in Hospital Outpatient Practices

EHR adoption is nearly universal in hospital-owned outpatient practices as of 2017, according to the latest research from HIMSS Analytics. The 9th Annual Outpatient PM and EHR Study pulled data from myriad sources, including a web-based survey aggregating data from a total of 436 respondents including physicians, practice managers, administrators, CEOs, and health IT experts between June 23, 2017 and July 12, 2017. Additionally, HIMSS collected information from its market intelligence platform on June 30, 2017 to gain insight into nearly 150,000 hospital-owned and independent practices. Based the data, 92 percent of hospital-owned outpatient facilities are presently using a live and operational EHR system. “Statistics from LOGIC and the 2017

By: Melissa Clark, CCS-P, RT - CEO
No Comments

RCM tip: Stop snail mail for electronic billing

Healthcare organizations should offer electronic billing options patients want rather than use snail mail to send paper statements, according to Jim Denny, president and CEO of Duluth, Ga.-based Navicure. He specifically cited a 2017 Patient Payment Check-Up survey that reveals 89 percent of providers still send paper statements through snail mail, although more than 50 percent of patients prefer electronic bills over paper statements. Given this survey, Mr. Denny shared the following tip with Becker’s Hospital Review. “Despite the abundance of technology that is available, many providers are still billing patients via snail mail. Not only does this way of billing cost more (on average paper billing can cost $7

By: Melissa Clark, CCS-P, RT - CEO
No Comments

RCM tip: Meetings can enhance AR staff productivity

Meetings with individual accounts receivable staff can be a valuable tool to improve revenue cycle management performance, according to Susan Eilman, senior healthcare consultant at Wellesley, Mass.-based Hayes Management Consulting. Ms. Eilman shared the following tip with Becker’s Hospital Review. “Not every member of your staff performs the same. Employees fall into low, medium and high performance levels and from my experience, holding one-on-one meetings with each accounts receivable staff member allows you to understand what issues they experience daily, provide development tools for them to reach to a higher level, and set goals to enhance productivity. Listening is the best tool to discovering issues you may not have known

By: Melissa Clark, CCS-P, RT - CEO
No Comments

Documenting in Your EHR While Focusing on the Patient

Mott Blair, a Wallace, N.C.-based family physician, doesn’t get distracted by the EHR in the patient exam room. That’s because he keeps it in the hallway, right outside the exam room. He uses an old-fashioned clipboard and paper to take notes during patient visits. “I do all my work face-to-face with patients. I maintain that eye contact, and I always listen,” he says. This work flow has been intentional on Blair’s part, since he’s witnessed many physicians “caught up” entering data and not focusing their attention on patients. His patient’s experience starts with a nurse at the practice capturing their vitals, chief complaint, and current medications and documenting those details

By: Melissa Clark, CCS-P, RT - CEO
No Comments

Indiana Makes Top 5 States for EHR Adoption

A recent report by the Center for Data Innovation ranked each state based on its rate of EHR adoption and provided recommendations on how policymakers can enable more efficient data use. Data innovation—specifically in the healthcare industry—is imperative to fostering improvements across the care continuum. Researchers at the Center for Data Innovation stated data insights using EHR technology for preventive care and better clinical decision making could cut costs across the industry by up to $450 billion. States were evaluated and ranked for their level of EHR adoption and use according to the availability of high value data sets, development of useful technologies, and proliferation of human and business capital

By: Melissa Clark, CCS-P, RT - CEO
No Comments

EHR Use Nearly Same in Hospital Outpatient Practices

EHR adoption is nearly universal in hospital-owned outpatient practices as of 2017, according to the latest research from HIMSS Analytics. The 9th Annual Outpatient PM and EHR Study pulled data from myriad sources, including a web-based survey aggregating data from a total of 436 respondents including physicians, practice managers, administrators, CEOs, and health IT experts between June 23, 2017 and July 12, 2017. Additionally, HIMSS collected information from its market intelligence platform on June 30, 2017 to gain insight into nearly 150,000 hospital-owned and independent practices. Based the data, 92 percent of hospital-owned outpatient facilities are presently using a live and operational EHR system. “Statistics from LOGIC and the 2017

By: Melissa Clark, CCS-P, RT - CEO
No Comments

RCM tip: Stop snail mail for electronic billing

Healthcare organizations should offer electronic billing options patients want rather than use snail mail to send paper statements, according to Jim Denny, president and CEO of Duluth, Ga.-based Navicure. He specifically cited a 2017 Patient Payment Check-Up survey that reveals 89 percent of providers still send paper statements through snail mail, although more than 50 percent of patients prefer electronic bills over paper statements. Given this survey, Mr. Denny shared the following tip with Becker’s Hospital Review. “Despite the abundance of technology that is available, many providers are still billing patients via snail mail. Not only does this way of billing cost more (on average paper billing can cost $7

By: Melissa Clark, CCS-P, RT - CEO
No Comments

Subscribe To Article Updates By Email

Submit this form to receive an email when a new article is published to our blog.

Your email address:

(Your email will never be given or used for anything but this article subscription) - privacy policy