Medical Billing Blog with Medical Billing & Coding Info & Articles
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Welcome to the medical billing blog containing news and articles relating to medical billing, medical coding, ICD, HIPAA and practice management functions.
2004-2024 Celebrating 20 Years of Healthcare RCM Articles
The Blog Currently Contains 1,265+ Healthcare Articles
RCM tip: Stop snail mail for electronic billing
Healthcare organizations should offer electronic billing options patients want rather than use snail mail to send paper statements, according to Jim Denny, president and CEO of Duluth, Ga.-based Navicure. He specifically cited a 2017 Patient Payment Check-Up survey that reveals 89 percent of providers still send paper statements through snail mail, although more than 50 percent of patients prefer electronic bills over paper statements. Given this survey, Mr. Denny shared the following tip with Becker’s Hospital Review. “Despite the abundance of technology that is available, many providers are still billing patients via snail mail. Not only does this way of billing cost more (on average paper billing can cost $7 …
EHR Dissatisfaction is Contributing to Provider Burnout
“I am a daily user of two EHR systems. One is a community hospital based complex EHR, and one is a cloud and iPad based EHR that we use in our private practice. The private practice-based EHR is much more user friendly and adapts well to our practice. I am what you would consider a “power-user” on our community hospital based EHR, and spend a fair amount of time helping other members of the medical staff better understand and use it. The integrated dictation, patient education, auto-population of data, and macros are just a few of the elements of the EHR that make my life easier, and has the potential …
eClinicalWorks Settlement Leads to Distrust of EHR Vendors
A recent study investigating provider opinions regarding the eClinicalWorks $155-million settlement found over one third of surveyed providers are more suspicious of all EHR vendors as a result of the lawsuit. The eClinicalWorks settlement followed allegations that the EHR company had misled consumers regarding its EHR certifications and paid some customers kickbacks in exchange for positive product promotion. Conducted by the Research Cloud, the study surveyed providers working in ambulatory settings to find out how familiar they are with the settlement and how the events have impacted their perception of eClinicalWorks and the EHR industry as a whole… Continue reading this article
EHR Use Negatively Impacts Patient-Provider Relationship
A recent study by Pelland et al. found that while EHR use may reduce medical errors, the technology is also shown to complicate the patient-provider relationship. Researchers at Brown University performed a qualitative analysis of comments submitted to a 2014 Rhode Island Health Information Technology survey to gain insight into physicians’ personal experiences with EHR systems. Both office- and hospital-based physicians in Rhode Island submitted responses describing their perceptions of the impact of EHR technology on patient-physician interactions. Responses from hospital-based physicians were measured against the opinions of office-based physicians for contrast. While both hospital-based physicians and office-based physicians voiced concerns regarding the effect of EHRs on patient-provider interactions, the …
Understanding HIPAA’s Medical Record Transfer Rules
“I recently received an inquiry from a physician who was frustrated by patients returning to his practice multiple times seeking copies of the same medical records. He described a situation where he (“Physician A”) had properly transferred a patient’s medical records to a new physician (“Physician B”). The patient then left Physician B to transfer to Physician C. Physician B was willing to transfer his own medical record for the patient to Physician C, but did not include the portion of the medical record provided by Physician A. Physician A was then required to provide his medical record to the patient again and wondered whether this was a common issue …
